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    Billed twice on 11/14 and 11/16

    Asked by AngieC122 on December 04, 2014 at 09:55 AM

    Hi

     

    I was looking over the recent invoices and the credit card gets charged on the 6th of the month and I notice I recently got charged both on 11/14 and 11/16. Can you explain the charge.

     

    My email is sullivansm@longwood.edu

     

    Susan

    billed and charge credit card
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    JotForm Support Manager

    Answered by Jeanette on December 04, 2014 at 11:01 AM

    There are to charges applied to your CC's

    82397254 applied on Nov 06 to CC *0731

    INT141114-8104-29117 applied on Nov 14 to CC *0992

    The second charge was applied after you updated your payment method. In light of this, I've made a pro-rated refund of $7.30