What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Safari issues

    Asked by rhosilyk on December 04, 2014 at 01:30 PM

    I can no longer log into JotForm via Safari, but I can from any other browser. Have others run into this problem?

    JotForm problem
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    JotForm Support

    Answered by david on December 04, 2014 at 02:45 PM

    Hi,

    I just checked to make sure I was able to log in using Safari and I was able to without issue.  Try clearing your browsers cache and history to see if that fixes the issue.  As far as I can tell, there are no problems on our end with logging in using Safari.

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    Answered by rhosilyk on December 04, 2014 at 03:15 PM

    Thanks David, I was able to log in this time with no issue despite not clearing the cache or history (?!) but will try that if I have issues in the future. Thanks for the quick response!

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    JotForm Support

    Answered by david on December 04, 2014 at 04:02 PM

    Computers are weird things.  Sometimes things happen behind the scenes that we are unaware of.  There may have been something causing the problem that Safari cleared on its own.  In any case, I'm glad to hear things are now working properly.  Let us know if you have any further questions and we will be happy to help.