What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't view my form in Adobe Muse and even Safari Browser

    Asked by phileas71 on December 05, 2014 at 06:37 AM

    I have try to embed the code into the Muse site, last few days it can work but it failed since yesterday. I have a programmer away from my office help me to link up through the Cpanel. But over my computer side still cannot view it. Do you know what is the problem?

     

    I think outside my office area like in KL people can view it office.

     

    Thanks

    Phileas

    Page URL:
    http://www.onepagedesign.biz

    adobe muse and problem office site thanks
  • Profile Image

    Answered by val on December 05, 2014 at 11:22 AM

    Hi Phileas,

    We do have a guide on how to implement Jotform on Adobe Muse, please take a look at this guide maybe it should help on your end. :)

    http://www.jotform.com/help/99-Adding-Form-to-Adobe-Muse

    Thanks.

     

  • Profile Image

    Answered by phileas  on December 07, 2014 at 11:54 PM

    HI Jotform,

    I have try your method in all my computers and method. Seems, we still can't preview jot form, But google and youtubr embed is not any problem, will it be your server support problem? 

    Thanks wait for your reply.

  • Profile Image

    Answered by val on December 08, 2014 at 03:41 AM

    Hi,

    Try use our iFrame code and follow this guide on how to embed HTML content to your Adobe Muse. http://helpx.adobe.com/muse/using/embedding-videos-html-content.html

     

    Do get back to us if the issue still persist.

    Thanks.

  • Profile Image

    Answered by Phileas  on December 08, 2014 at 07:45 AM

    Hi Jotform Support,

    I have try all your code which some of them can preview in the Muse but only source code and pop up is able to get the view. I don't know what wrong with it.

    And we try outside the office then it can view at my client side but we can't see the embed link in our studio. What will be the issue happen here, this I'm talking about current website www.onepagedesign.biz

    Thanks for your reply.

    Phileas

  • Profile Image
    JotForm Support

    Answered by Welvin on December 08, 2014 at 08:22 AM

    Hi Phileas,

    I saw your form here: http://onepagedesign.biz/creative-brief-form.html. It's visible, as you could see it.  Well, I think it's not visible because the page is not yet published. What you saw is the frame of the embedded form. Access the given page and let me know if you can't see the form.

    Thanks

  • Profile Image

    Answered by Hassan   on April 10, 2015 at 09:04 AM

    hi dear

    help.....!

    Adobe Muse Template Problem in Safari Browser so i am in a problem for this tension

  • Profile Image
    JotForm Support

    Answered by Welvin on April 10, 2015 at 10:19 AM

    Hi Hassan,

    Your problem will be checked on this thread: http://www.jotform.com/answers/550081

    Thanks