I can't view my form in Adobe Muse and even Safari Browser

  • Profile Image
    phileas71
    Asked on December 05, 2014 at 06:37 AM

    I have try to embed the code into the Muse site, last few days it can work but it failed since yesterday. I have a programmer away from my office help me to link up through the Cpanel. But over my computer side still cannot view it. Do you know what is the problem?

     

    I think outside my office area like in KL people can view it office.

     

    Thanks

    Phileas

  • Profile Image
    val
    Answered on December 05, 2014 at 11:22 AM

    Hi Phileas,

    We do have a guide on how to implement Jotform on Adobe Muse, please take a look at this guide maybe it should help on your end. :)

    http://www.jotform.com/help/99-Adding-Form-to-Adobe-Muse

    Thanks.

     

  • Profile Image
    phileas 
    Answered on December 07, 2014 at 11:54 PM

    HI Jotform,

    I have try your method in all my computers and method. Seems, we still can't preview jot form, But google and youtubr embed is not any problem, will it be your server support problem? 

    Thanks wait for your reply.

  • Profile Image
    val
    Answered on December 08, 2014 at 03:41 AM

    Hi,

    Try use our iFrame code and follow this guide on how to embed HTML content to your Adobe Muse. http://helpx.adobe.com/muse/using/embedding-videos-html-content.html

     

    Do get back to us if the issue still persist.

    Thanks.

  • Profile Image
    Phileas 
    Answered on December 08, 2014 at 07:45 AM

    Hi Jotform Support,

    I have try all your code which some of them can preview in the Muse but only source code and pop up is able to get the view. I don't know what wrong with it.

    And we try outside the office then it can view at my client side but we can't see the embed link in our studio. What will be the issue happen here, this I'm talking about current website www.onepagedesign.biz

    Thanks for your reply.

    Phileas

  • Profile Image
    Welvin
    Answered on December 08, 2014 at 08:22 AM

    Hi Phileas,

    I saw your form here: http://onepagedesign.biz/creative-brief-form.html. It's visible, as you could see it.  Well, I think it's not visible because the page is not yet published. What you saw is the frame of the embedded form. Access the given page and let me know if you can't see the form.

    Thanks

  • Profile Image
    Hassan  
    Answered on April 10, 2015 at 09:04 AM

    hi dear

    help.....!

    Adobe Muse Template Problem in Safari Browser so i am in a problem for this tension

  • Profile Image
    Welvin
    Answered on April 10, 2015 at 10:19 AM

    Hi Hassan,

    Your problem will be checked on this thread: http://www.jotform.com/answers/550081

    Thanks