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  • Profile Image

    How can I ask a question using a radio button or check box to email

    Asked by eventcity on December 05, 2014 at 12:27 PM

    How can I ask a question using a radio button or check box and if the user answers appropriately when they click the radio button on check box it triggers an email message to be sent to the company or owner of the Form.

     

    Thank you

    Nolan

    415.218.9299

    eventcity@gmail.com

    check email ask a question message email message
  • Profile Image

    Answered by Ben on December 05, 2014 at 02:23 PM

    Hi Nolan,

    Based on your question I presume that you want to be able to send an email right as the user clicks on the radio button? If so, this would not be possible, but it would be possible to send an email conditioned by what the user selects and send the proper email during the submission.

    For this next option I would suggest taking a look at this guide:

    How to send to a specific email address based on a selection?

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image

    Answered by eventcity on December 05, 2014 at 02:31 PM
    Thanks for the answer then that was helpful.
    Nolan
    ...
  • Profile Image

    Answered by Ben on December 05, 2014 at 03:27 PM

    Hi Nolan,

    You are welcome. Do let us know if you have any further questions and we would be happy to answer them.

    Best Regards,
    Ben

  • Profile Image

    Answered by eventcity on December 16, 2014 at 09:41 PM
    Hello,
    Thanks for the message, except I have a problem with the instructions -
    couldn't get them. There are so many options of who to send to, where to
    send, what to send, etc. And right now I've got a billion things on my
    brain that I just couldn't figure it out.
    I need a few things done -
    1. When a person clicks (or makes a certain selection - like with a radio
    button) on their form a message is sent to them based on that selection
    ...
  • Profile Image
    JotForm Support

    Answered by abajan on December 17, 2014 at 03:25 AM

    Hi Nolan,

    Unfortunately, it appears your last reply got clipped. Please try again, this time posting it in the thread itself instead of via your email. Here is the link to the thread: http://www.jotform.com/answers/470017

    Thanks

  • Profile Image

    Answered by eventcity on December 17, 2014 at 05:21 AM
    Hello,
    Thanks for the message, except I have a problem with the instructions -
    couldn't get them. There are so many options of who to send to, where to
    send, what to send, etc. And right now I've got a billion things on my
    brain that I just couldn't figure it out.
    I need a few things done -
    1. When a person clicks (or makes a certain selection - like with a radio
    button) on their form a message is sent to them based on that selection
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on December 17, 2014 at 07:44 AM

    Your last reply is clipped again, please send it through email at support@jotform.com. Please put this thread as a reference and update this thread after you send it so we can check right away.

    Thanks

  • Profile Image

    Answered by eventcity on December 17, 2014 at 11:11 AM
    What? Its right here in the thread.
    Nolan
    ...
  • Profile Image

    Answered by Carina on December 17, 2014 at 01:19 PM

    This is what we got from your thread:

    It looks like being cropped at the end.

    If your thread is complete then after inserting your radio-button field, select conditions>send an email after submission:

    Then select the radio-button field > if  the answer is equal to "something" > then send notification to "selected email":

    You can see here how to setup different email  notifications. Let us know if you need more assistance.