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  • Profile Image

    email alerts not received

    Asked by excelfleet on December 08, 2014 at 01:58 PM

    i stopped getting email for my "limo deposit form" page.....

    can you see this email: reservations @excelfleetlimo.com it is on the bounce list ...should i delete and re-add?

    thanks,

    Evelyn

    Page URL:
    http://www.excelfleetlimo.com/online_deposit_form.html

    email alerts email not received style bounce list bounce thanks
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 08, 2014 at 03:46 PM
    Your suspicions were correct, reservations@excelfleetlimo.com is IN  the bounce list.

    You can remove yourself, by following these steps

    To prevent this issue in the future, please read this guide:
    How to setup email alerts to prevent email bouncing related issues  
  • Profile Image

    Answered by excelfleet on December 08, 2014 at 04:09 PM

    thank you ...easy to do steps. it is fixed

    have a great holiday season

  • Profile Image

    Answered by Carina on December 08, 2014 at 05:21 PM

    On behalf of our Manager you are most welcome. Please let us know if you need more assistance.