email alerts not received

  • excelfleet
    Asked on December 8, 2014 at 1:58 PM

    i stopped getting email for my "limo deposit form" page.....

    can you see this email: reservations @excelfleetlimo.com it is on the bounce list ...should i delete and re-add?

    thanks,

    Evelyn

    Page URL: http://www.excelfleetlimo.com/online_deposit_form.html
  • Jeanette JotForm Support
    Replied on December 8, 2014 at 3:46 PM
    Your suspicions were correct, reservations@excelfleetlimo.com is IN  the bounce list.

    You can remove yourself, by following these steps

    To prevent this issue in the future, please read this guide:
     How to setup email alerts to prevent email bouncing related issues  
  • excelfleet
    Replied on December 8, 2014 at 4:09 PM

    thank you ...easy to do steps. it is fixed

    have a great holiday season

  • Carina
    Replied on December 8, 2014 at 5:21 PM

    On behalf of our Manager you are most welcome. Please let us know if you need more assistance.