What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form disappeared from my website

    Asked by russian1 on December 09, 2014 at 01:29 PM
    Page URL:
    http://russian-documents.com/order/

    from disappeared missing form
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    Answered by russian1 on December 09, 2014 at 01:37 PM

    thank god its back, but why did it desapeare in the first place, did ur serve go down or something?

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    Answered by pv.ots.br on December 09, 2014 at 01:43 PM

    Hi There;

     

    I am tryng to use the Jotform as a professional service, but until this moment, I had some problems.

     

    For 3 times my form disappeared from http://www.jotformz.com/form/43285602062651... My boss want contract the jotform as a service, but I am saying NOT until clarify this case. Could you please inform, about this problem? I make loggin at jotform, and I can´t update the form because the info is disappeared.

     

     

    Waiting by answer.

     

    Thanks.

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    JotForm Support

    Answered by Mike_T on December 09, 2014 at 03:41 PM

    @Russian1,

    There is 100% uptime over the past 24 hours according to our http logs. If you notice the issue again, please let us know. We will be happy to investigate this further.

    @Pv.ots.br,

    The issue should be fixed, your form has been moved to the correct account per this thread.

    Thank you.