What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I just took a look and based on our logs, it seems that you are being sent the emails and that they did not bounce back.
[2014-12-11 18:25:20] Forum-Reply SENT to email@example.com from firstname.lastname@example.org via MANDRILL
[2014-12-11 17:17:59] Submission #294145478897366537 Form #43446736222151 SENT to email@example.com from firstname.lastname@example.org via MANDRILL
[2014-12-11 17:14:37] Notification Test SENT to email@example.com from firstname.lastname@example.org via MANDRILL
Can you please check your spam, trash and bulk folders of both your email client (if you use one) and the webmail account and let us now how it goes.