What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Load Time

    Asked by txbear on December 13, 2014 at 09:17 AM

    Its taking about 20-30 seconds to load the form and the form is not that large.  I'm currently using the embed option.  Would the source file load faster?  I'm using Magento.





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    JotForm Support Manager

    Answered by Jeanette on December 13, 2014 at 09:07 PM

    The form itself loads fine http://www.jotform.com/43446819884167

    Please provide the webpage where the form might be embedded so we can inspect further and advise.

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    Answered by txbear on December 14, 2014 at 07:31 AM
    I checked it today and it loaded almost instantly. For the last 2 or 3 days it was taking over 20 seconds to load.
    My only question now is why the form is loading in the middle of the page (see attached).

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    JotForm Support

    Answered by Welvin on December 14, 2014 at 11:12 AM

    I have moved your last question to a new thread. Kindly check it here: http://www.jotform.com/answers/475245.

    Thank you!