What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The form is not loading.

    Asked by pinhopro on December 13, 2014 at 10:25 AM



    I embedded the form in my website, but my customers from brazil are experiencing an error, since yesterday. 


    Do you know what is going on?

    Here is a secreenshot  https://scontent-a-lga.xx.fbcdn.net/hphotos-xap1/v/t1.0-9/10850105_767061313362488_2740176049416886551_n.jpg?oh=e993df3fffbbd052e024cedee50fe807&oe=54FA1D93




    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on December 13, 2014 at 09:41 PM

    That is not a valid link, I could not proceed to inspect the embedded form, this is what I get: