What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm please give us an answer on the current issues!

    Asked by konformusa on December 13, 2014 at 02:27 PM

    Many of us use these great forms are used for business. I use mine for lead capture and generation. I have paid advertising that go to my forms. Right now my money is being wasted, as people go to the page and there is no form!

    We need this fixed ASAP or I will be switching my form provider.

    JotForm My Forms and advertising
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    JotForm Support Manager

    Answered by Jeanette on December 13, 2014 at 10:16 PM

    We had a downtime yesterday as stated here JotForm Status

    While the DDoS attack was rapidly blocked, it caused our servers to be down for around an hour, this caused that our users' forms were not displayed for a longer time. However, the issue is now solved. We really sorry about all these inconveniences.