What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Downgrade account to free plan

    Asked by Jacquedr on December 14, 2014 at 09:27 AM

    I have tried several times to downgrade my account to the free one, but it keeps saying I am still premium.  Please adjust.  THANKS!!

    my account downgrade
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    JotForm Support

    Answered by Welvin on December 14, 2014 at 01:17 PM

    Hi,

    Your subscription is already cancelled and your account will be automatically downgraded to the free plan on December 17, 2014. The date that your first payment was made. 

    Thank you!