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    Email alerts are not changing

    Asked by rcolbert on December 16, 2014 at 11:12 AM

    I have a Smith Brothers Abstract form that works good. I copied it to make an identical form for Grand Valley Abstract and Metro Abstract & Title. the form converted and copied fine... I changed the email alerts and they do not do to the new location, they go to Smith Brothers email system and not the system setup for those offices.

     

    Please get with me asap. We are in the middle of a little issue until this is solved.

    Page URL:
    http://form.jotformpro.com/form/43444924669971

    email alerts email identical and
  • Profile Image

    Answered by val on December 16, 2014 at 12:39 PM

    Hi,

    Sorry for the trouble caused to you. May I know what emails did you put on your email alert?

    Did you try using this guide on How to setup email alerts to prevent email bouncing related issues:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Also, please try clear you form cache, here is the guide:

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Thanks.