What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Download Link Field in Form

    Asked by sttanna on December 16, 2014 at 01:22 PM


    I am paid member. I truly love JotForm's creative templates. I have want to create a web page with following requirement.


    1) My customers should be able to CLICK on DOWNLOAD button and MS word form will be downloaded to their computer or wherever they prefer.



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    JotForm Support

    Answered by david on December 16, 2014 at 01:34 PM


    To confirm, you would like for your users and your company to get an email with a word file that shows the response that were given on your form.

    If that is the case, we have the "Get PDF Link" option that can be added to the email notification and the auto-responder that you can set up to be sent out.

    If that is not what you were looking for, please let us know and we will be happy to see what else we can do.

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    Answered by sttanna on December 17, 2014 at 01:11 AM
    All I want DOWNLOAD button whose function is to send out MS word document attachment to users using form.
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    JotForm Support

    Answered by Charlie on December 17, 2014 at 08:30 AM


    Unfortunately, we do not have that kind of function right now. But, I do have a workaround in mind. You can follow the steps below.

    If you would just like to have a download button that will let your users download a document. You can do this by using the Text field.

    1. Add "Text" field, click the Edit button and navigate to HTML editor.

    2. In the HTML editor, apply HTML codes that correspond to a button, in my case this is how I did it.

    <p><button><a target="_blank" href="http://google.com" rel="nofollow noopener">Download</a> </button></p>

    The href would be the link to your file or document. 


    You can check the live form here: http://www.jotform.com/form/43503982460960 

    I hope this helps. Let us know if you need more information on this.

    Thank you.


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    Answered by sttanna on December 17, 2014 at 09:41 AM
    Thanks a lot. Mainly running an extra mile and answering HTML related question.
    Great job.
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    JotForm Support

    Answered by Charlie on December 17, 2014 at 09:52 AM

    You're welcome. I'm glad that it worked for you.

    If you need an assistance again or have any other concerns, please feel free to open up a new thread here in the forum, we'll be more than happy to help you.