What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I cancel my monthly subscription?

    Asked by bethanyc on December 18, 2014 at 09:59 AM
  • Profile Image

    Answered by Shadae on December 18, 2014 at 11:35 AM

    Hi bethanyc,

    Please follow the steps below to downgrade your account:

    1. Click on the Profile icon in the upper right

    2. Select "Account"

    3. Select "Billing" from the left panel

    4. Select "Switch Plan" on the free account option

    I hope this helps. Please inform us if you need further assistance.

  • Profile Image

    Answered by bethanyc on December 18, 2014 at 12:31 PM
    Thanks so much!
    Bethany Cook
    Awana • Church Marketing Manager
    *p* +1.630.540.4674 • *f* +1.630.540.5851
    communication • achiever • focus • discipline • woo
    [image: http://awana.org/more]