What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL and sharing files

    Asked by bkaotic on December 20, 2014 at 02:04 PM

    Hi there, I wanted to say first of all how much I love your service. I created my form and I am ready to sign up for a paid account. My concern is security. It says on your site that with a paid subscription you get SSL forms. When I subscribe, will my form automatically become SSL? See the link below for my form.

    My second question is - I want my clients to have access to the documents they have submitted. Is there a way they can login through my website to see those documents. If so, how can I perform this function? Is this what is meant by sub-user account? We will need to update documents and save them back on your server so clients can then download them. Please send me instructions if I can perform this myself.

     

     

    Page URL:
    http://xactpartners.com/upload-form.html

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    Answered by val on December 20, 2014 at 06:24 PM

    Hi,

    My concern is security. It says on your site that with a paid subscription you get SSL forms.

    Our free user have 10 SSL/month on their account so means you can use a secure forms for 10 SSL/month. However, if you are paid account you have 1,000 SSL/month of the Premium plan.

    Please check this our price list:

    http://www.jotform.com/pricing/

    When I subscribe, will my form automatically become SSL?

    In order to secure your form, please check this guide on how to enable secure your forms.

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    And here is the guides of how to "Enabling Security Certificate Seal on Secure Forms" and "How to Display Images on Secure Forms".

    http://www.jotform.com/help/tag/SSL

    Sorry, I moved your other question to a new thread and you will be answered here:

    http://www.jotform.com/answers/479965

    Hope this help.

    Thanks.