Firefox Issue: Nothing can be entered in textboxes

  • publycydade
    Asked on December 22, 2014 at 6:33 PM

    hello, my form run in Chrome, but in firefox does not work ... it opens normally but can not fill data such as name, e-mail and other fields.

    already cleared the cache and nothing worked.

    what can it be?

    follows the page link of my form: http://www.energysoundcar.no-capaoraso-curitiba.com.br/contato.html

    thank you

  • abajan Jotform Support
    Replied on December 22, 2014 at 8:41 PM

    Please load the jotform in the form builder and do the following:

    1. Click the Form Style tab and then click the Form Designer button

    Firefox Issue: Nothing can be entered in textboxes Image 1 Screenshot 50


    2.
    Click any of the textboxes exhibiting the issue

    Firefox Issue: Nothing can be entered in textboxes Image 2 Screenshot 61


    3.
    Reduce the Vertical Padding to 3 and increase the Textbox Height to 32

    Firefox Issue: Nothing can be entered in textboxes Image 3 Screenshot 72


    4.
    Save the changes

    Firefox Issue: Nothing can be entered in textboxes Image 4 Screenshot 83


    That should fix the issue but if you need more help, please let us know.


    Cheers