What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Firefox Issue: Nothing can be entered in textboxes

    Asked by publycydade on December 22, 2014 at 06:33 PM

    hello, my form run in Chrome, but in firefox does not work ... it opens normally but can not fill data such as name, e-mail and other fields.

    already cleared the cache and nothing worked.

    what can it be?

    follows the page link of my form: http://www.energysoundcar.no-capaoraso-curitiba.com.br/contato.html

    thank you

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    JotForm Support

    Answered by abajan on December 22, 2014 at 08:41 PM

    Please load the jotform in the form builder and do the following:

    1. Click the Form Style tab and then click the Form Designer button

    Click any of the textboxes exhibiting the issue

    Reduce the Vertical Padding to 3 and increase the Textbox Height to 32

    Save the changes

    That should fix the issue but if you need more help, please let us know.