Firefox Issue: Nothing can be entered in textboxes

  • Profile Image
    publycydade
    Asked on December 22, 2014 at 06:33 PM

    hello, my form run in Chrome, but in firefox does not work ... it opens normally but can not fill data such as name, e-mail and other fields.

    already cleared the cache and nothing worked.

    what can it be?

    follows the page link of my form: http://www.energysoundcar.no-capaoraso-curitiba.com.br/contato.html

    thank you

  • Profile Image
    abajan
    Answered on December 22, 2014 at 08:41 PM

    Please load the jotform in the form builder and do the following:

    1. Click the Form Style tab and then click the Form Designer button


    2.
    Click any of the textboxes exhibiting the issue


    3.
    Reduce the Vertical Padding to 3 and increase the Textbox Height to 32


    4.
    Save the changes


    That should fix the issue but if you need more help, please let us know.


    Cheers