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  • Profile Image

    Drop down field whose properties had calculation values keeps reverting to the default

    Asked by kauseway on December 29, 2014 at 08:59 AM

    This has happened to me several times. I need to know if this is a defect or if it is something I am doing.  

     

    http://form.jotformpro.com/form/43456658411963

     

    The drop down field for home condition had calculation values in them.  But now the form is broken and I had to troubleshoot to find that the values are completely gone. This is not the first time this has happened. What is causing this.  

    Page URL:
    http://form.jotformpro.com/form/43456658411963

    Screenshot
    settings calculation values reverting to default dropdown properties
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    JotForm Support

    Answered by abajan on December 29, 2014 at 10:38 AM

    Upon cloning the jotform and examining the conditions associated with the Home Condition dropdown, I noticed a number of them were associated with deleted fields:


    Conversely, none of the conditions attached to the Frequency dropdown (which also has calculation values set) has any deleted fields in its conditions:

    (It has a disabled condition but that condition is not a calculation one.)

    If you're noticing the issue with the Home Condition dropdown but not with the Frequency one, it may well be the deleted fields which are the cause. Delete or disable those conditions and let us know if it helps.


    Thanks