What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I find what subscription I have?

    Asked by PLhevine on December 29, 2014 at 01:16 PM


    I am taking over this form from a previous employee and was wondering how I could find out what subscription plan we have.



    Anica Wong

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    JotForm Support

    Answered by david on December 29, 2014 at 02:02 PM


    To check what level account you have, simply click on the little person figure in the top right and then click on "Account":

    From the next screen, click on profile if it does not automatically show.  Next to "Account Type" is the level of subscription associated with that account.

    Let us know if you have any further questions and we will be happy to help.