Form is truncated when I embed it using GoDaddy Web Builder

  • caryfarm
    Asked on December 30, 2014 at 3:16 PM

    I've been able to embed my form in Godaddy website builder, but it only seems to work if someone opens in Chrome.  And even then only sometimes.  The form comes up in all browser types, but there is no "submit" button.

     

    THank you,

    Karmen Paterson

    Jotform Thread 484437 Screenshot
  • raul
    Replied on December 30, 2014 at 3:55 PM

    I checked your website and was able to see your form correctly using Chrome:

    Form is truncated when I embed it using GoDaddy Web Builder Image 1 Screenshot 40

    However, when I viewed it using Firefox I was able to reproduce the issue you're mentioning. It looks like the parent div is truncating the iframe height because I was able to see the rest of your form when I set the scrolling value on the iframe to yes.

    Form is truncated when I embed it using GoDaddy Web Builder Image 2 Screenshot 51

    Form is truncated when I embed it using GoDaddy Web Builder Image 3 Screenshot 62

    So, the iframe code that worked on my testing was the following:

    <iframe id="JotFormIFrame" frameborder="0" scrolling="yes" style="width:100%; height:7377px; border:none;" src="http://form.jotform.us/form/43488606873165" allowtransparency="true" onload="window.parent.scrollTo(0,0)">

    Could you please try to change it in your website to see if it works on your side?

    Let us know if this helps.
    Thanks.

  • caryfarm
    Replied on January 20, 2015 at 9:52 AM
    Yes! It worked! Thank you so much!
    Karmen Paterson
    919-995-0926
    ...
  • KadeJM
    Replied on January 20, 2015 at 11:25 AM

    Great! On behalf of Raul we're glad to hear that helped resolve your issue.