What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a Multi-User account option at JotForm

    Asked by Infograph on December 30, 2014 at 04:10 PM

    I want to give a client a separate login to access her form.  Is this possible?

    sub account share login
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    JotForm Support

    Answered by Mike on December 30, 2014 at 04:57 PM

    Thank you for contacting us.

    Yes, we have a Sub Account option available at JotForm. It looks like that you have already found it. Here is a link to the related guide:

    How to Share Forms with a Sub-Account User

    If you need any further assistance on this, please let us know. We will be happy to help.

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    Answered by Infograph on December 30, 2014 at 05:03 PM

    Yes, but is their password the same as mine?

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    JotForm Support

    Answered by Mike on December 30, 2014 at 05:12 PM

    No, they will receive an email invitation to create their own JotForm account (it will be a Sub Account). Once they create the account, they will be able to see the form you have shared with them.

    Thank you.

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    Answered by Infograph on December 30, 2014 at 05:13 PM

    oh, right. I forgot that.

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    JotForm Support

    Answered by jonathan on December 30, 2014 at 05:23 PM

    Hi,

    Please let us know if you need further assistance.

    Thanks!