Missing submissions and not receiving notification emails

Some people are showing on the submissions but not all, but when I complete the form myself I get a notification immedatiley.

Hi Danielle,

Thanks for reaching out to Jotform Support. Could you please confirm with your users if they are seeing the Thank You Page upon form submission? I also made a test submission on a cloned app and received the notification email right away. Also, could you please confirm if the submissions are showing on your tables but not on the mobile app inbox?

Once we hear back from you, we'll be able to move forward with a solution.

I have the issue resolved bc it requires them to sign up,

Hi Danielle,

Thanks for letting us know that this was already resolved. I have moved your other question to a new thread and will help you with that here.

Let us know if you have any other questions.