I cannot paste into text fields.

  • operagirl79
    Asked on January 1, 2015 at 2:03 PM

    I am trying to take an existing contract in a Word document and paste the text into a new Jotform, but when I add a text box and try to Ctrl+V to paste, nothing happens.  How can I paste?

  • operagirl79
    Replied on January 1, 2015 at 8:04 PM

    I am aware that I need to use the text option, the problem is when I try to paste my text into the box nothing happens.  Ctrl+V doesn't paste my text in the box.  Why?

  • Ashwin JotForm Support
    Replied on January 2, 2015 at 2:40 AM

    Hello operagirl79,

    Do you mean to say that you are unable to copy and paste the content from a word document to your JotForm's text field?

    I am not sure if the content of your word document is copied successfully to your clipboard. Can you try and paste it in a notepad and see if you are able to do so?

    You may also like to clear your browser cache and try again. The following guide should help you clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Please check the screenshot below on how to add the content / paste the content in the "Text" field:

    I cannot paste into text fields Screenshot 20

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!