editPDF link in email does not realy work

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    Asked on January 01, 2015 at 05:32 PM
    Also, why is there an ability to edit the PFD form in email settings but the change doesn't really work?
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    Answered on January 01, 2015 at 07:43 PM

    Can you please tell us if you have followed this guide?


    I see you have several form, in which specific form you are trying to accomplish this?

    We await for your comments.



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    Answered on January 20, 2015 at 09:57 AM
    Hello Jeanette...
    I have tried to change the layout of the PDF in email settings but it does
    not seem to work. I am trying to just use the downloadable PDF from
    submissions but a few issues:
    1:It becomes long because of single column answers.
    2:I need certain information on every page ( My header, patients name)
    When I get this form straightened out I will use the prepopulate app to
    fill in certain information for each patient and then open their form each
    visit. My biggest problem as I have said is getting the form results into
    an acceptable presentation. The best would be if I could change the layout
    of the PDF in email settings so that do not have to go to submissions each
    time to download the results.
    The form I am working on is : http://form.jotform.us/form/42668517615159?
    I also included a recent submissions report...I can live with this if I can
    get my name and the patients name on every page. It is a bit long and I
    would like to make it look a bit more professional
    Thanks so much for your help
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    Answered on January 20, 2015 at 11:28 AM

    First, of all, very sorry for replying back to you till now. The system did not bring your response due to a problem.

    On regards to willing to customize the PDF output, let me tell you this is not possible for now unfortunately.  We have already a ticket opened for this feature request, hopefully it will be implemented in the near future.