What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you offer a fix for a submission click that results in blank pages? Not even a rediret to other url

    Asked by youpdaddy on January 05, 2015 at 01:42 PM
    Page URL:
    http://submit.jotformpro.com/submit/43505565938969/

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    JotForm Support

    Answered by Kiran on January 05, 2015 at 03:12 PM

    I've cloned your JotForm to my account and I was able to replicate the issue with blank page when submitted the JotForm. However, I see that there were some conditions active on your JotForm with deleted fields which could be causing this issue. I've disabled all these conditions along with a duplicated conditions, that made me to submit the form successfully.

    Please disable these conditions or delete unncessary from your JotForm that can help you in submitting the JotForm without any issues.

    Thanks!!