What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not working anymore - Please wait message

    Asked by mkongressen on January 05, 2015 at 02:59 PM

    When I fill out the form and press send, the text in the send button change to "please wait" and nothing more happens.

    This form has worked before. Last submission was in December.

    Page URL:
    http://form.jotformeu.com/form/42026169896363

    Screenshot
    message please wait not working anymore fill
  • Profile Image

    Answered by Ben on January 05, 2015 at 03:31 PM

    Hi,

    I see that there is a spacer widget on your jotform.

    Please remove it and add a new one instead and the jotform should start working for you.

    Our developers have reconstructed it completely so that it is much more user friendly while it is also easier to use in different situations.

    Please test it once you add it and let us know if that resolves your issue.

    Best Regards,
    Ben

  • Profile Image

    Answered by mkongressen on January 05, 2015 at 04:34 PM

    It works now. Thanks for the help.