What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Make form direct to paypal

    Asked by ashgate on January 08, 2015 at 05:48 AM


    I'm trying to get my form to direct through to paypal so people can make payment. I've set the payment up on the form but when I go to test the form, the submit button keeps directing to a thank you message rather than directing me through to paypal to make a payment. How can I overwrite this?




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    JotForm Support

    Answered by Welvin on January 08, 2015 at 10:49 AM


    You are using Paypal as the payment gateway of your form. When we test your form, it redirects us to Paypal Payment page:

    It doesn't redirect us to the thank you page. Please try to clear your browsers cache before testing the form.