Secure forms not loading

  • Profile Image
    nschivley
    Asked on January 12, 2015 at 09:09 AM

    I have four secure forms that won't load when I use the secure form URL but WILL load when I just use the normal URL.  Here is an example of one:

     

    https://secure.jotformpro.com/form/50113427094952   (won't loat)

     

    http://form.jotformpro.com/form/50113427094952 (will load)

     

    Do you know why this might be?

  • Profile Image
    Charlie
    Answered on January 12, 2015 at 10:05 AM

    Hi,

    Upon checking your forms, I was able to open them both in IE, Firefox and Google Chrome. 

    The problem might be caused by a hiccup on the server or a network related issue to your internet connection? I've cleared your form's cache just to make sure, also please do try clearing your browser's cache.

    Let us know if this works.

    Thank you.