Having Difficulty Accessing Some Forms?

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    Asked on January 12, 2015 at 12:48 PM

    Having difficulty accessing some forms. The embed link is:http://form.jotform.com/form/.............   and when following it times out and gives me "page not found" 

    The strange part is, if I alter the link from jotform.com to "jotform.ca  it works just fine.  The extension should not have any issue.

    Anyone have a solutions (other than altering the link extension)?  

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    Answered on January 12, 2015 at 01:17 PM


    Upon checking your account and the forms you have, I was able to view them properly on different web browsers. It might have been a temporary hiccup on the server or something related to the a network issue. I've cleared your form's cache just to be sure. Please do check again and see if the problem still persists. We'll wait for your response.

    Thank you.