What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Having Difficulty Accessing Some Forms?

    Asked by wilts on January 12, 2015 at 12:48 PM

    Having difficulty accessing some forms. The embed link is:http://form.jotform.com/form/.............   and when following it times out and gives me "page not found" 

    The strange part is, if I alter the link from jotform.com to "jotform.ca  it works just fine.  The extension should not have any issue.

    Anyone have a solutions (other than altering the link extension)?  

    Screenshot
    JotForm style and
  • Profile Image
    JotForm Support

    Answered by Charlie on January 12, 2015 at 01:17 PM

    Hi,

    Upon checking your account and the forms you have, I was able to view them properly on different web browsers. It might have been a temporary hiccup on the server or something related to the a network issue. I've cleared your form's cache just to be sure. Please do check again and see if the problem still persists. We'll wait for your response.

    Thank you.