What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I receive unsecure submissions?

    Asked by Robinlg on January 12, 2015 at 08:51 PM

    Sent you an email last week, and got a reply saying to go to embed and uncheck secure.  I did that.   But I am still be counted for secure forms.   Why?

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    JotForm Support

    Answered by ashwin_d on January 12, 2015 at 11:09 PM

    Hello Robinlg,

    Please share the web page URL where you have embedded your form and we will take a look why you are still receiving SSL submissions.

    Please be noted that just ensuring that the "Secure Form" check box is unchecked will not be sufficient. Basically you need uncheck the "Secure Form" check box and then grab your form's non-secure embed code and use it in your web page. Please check the screenshot below:


    Hope this answers your question.

    Do get back to us if you have any questions.

    Thank you!