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    Some Values From Form Fields Not Showing in Email Notifications

    Asked by rimar on January 13, 2015 at 01:04 PM

    some field of my form doesn't show up when received by mail

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    JotForm Support

    Answered by Charlie on January 13, 2015 at 02:14 PM


    If you have edited or removed a form field in your form, it might have replaced a form field tag or an outdated form field tag is still being used in your email notifications.


    {nosModeles9} and {votreModele} seems to be not in the form fields list on the right side, it might be an outdated form field tag from the earlier version of your form. That is the reason why is has a missing value in the email notifications. I would recommend that you check your email notifications and make a sample submission to see if everything is being fetched correctly in your email.

    I hope that helps. Let us know if it works.

    Thank you.