What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can i remove a default recipient email for any new form I create?

    Asked by optizign13 on January 13, 2015 at 06:37 PM

    Every time i go to create a new form there is always a recipient automatically added which is our email on file. I do not want to have to manually remove this every time, is there a way to keep this area blank?

  • Profile Image
    JotForm Support

    Answered by Charlie on January 13, 2015 at 08:36 PM


    Unfortunately, you need to delete or replace the recipient email when creating a new form. This is because the notification is automatically created whenever a new form is made so that users will receive emails from that form. If we disable this, it's quite a long process when after you create a form you'll need to setup this manually from the email template up to the "Reply To and Recipient" email settings, and most users will forgot to setup this part if we left this blank automatically. We want users to receive notifications from their registered emails whenever they create a new form.

    You'll also notice that when you left the recipient email as blank it won't allow you to proceed, it is a required field.

    You can, however, delete the whole notification, but you won't be notified by email if the form receives any new submissions.


    I hope this helps.

    Thank you