What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    CAPTCHA did not work correctly

    Asked by ctphoto on January 14, 2015 at 10:45 AM

    I have a form that requires the person filling it out to perform the "draw line over object" feature of CAPTCHA. Yet I still get from time to time SPAM. See this:

    walerii moiseev is requesting paper samples from us. 

    Please mail samples to:

    Full Name
    walerii moiseev

    Address
    Street Address: 646560 Russian
    Street Address Line 2: omskaya obl. r.p. tevriz ul. irtishnaya d.2 kv.6
    City: 2
    State / Province: 6
    Postal / Zip Code: 64656
    Country: Russia


    E-mail
    Fotokor-99@mail.ru

     

    Page URL:
    http://www.stillrivereditions.com/paper_samples_request.html

    captcha re-captcha
  • Profile Image
    JotForm Support

    Answered by david on January 14, 2015 at 01:35 PM

    Hi,

    From what I can see, the captcha is working.  I was unable to submit a cloned version of your form without completing it:

    There are several other captcha widgets.  The best of which is the one in the "Quick Tools" section of the form builder:

    If they were able to defeat the first one, this one may help.

  • Profile Image

    Answered by ctphoto on January 14, 2015 at 02:36 PM

    I was using that one but too much SPAM was getting through so I picked the one I am currently using, it is much less but still get some. Damn robots!

  • Profile Image
    JotForm Support

    Answered by david on January 14, 2015 at 03:49 PM

    We just recently release a new Google reCaptcha widget.  You may have more luck using this:

    http://widgets.jotform.com/widget/google_recaptcha

    Hopefully they won't be able to make it passed that one quite yet.

  • Profile Image

    Answered by ctphoto on January 14, 2015 at 04:01 PM

    Why do I just have an awful feeling Google is sucking some "info" from the form when it is submitted?

  • Profile Image
    JotForm Support

    Answered by david on January 14, 2015 at 05:12 PM

    There are unable to collect any of the actual form submission data since the widget is insulated from the rest of the form.  It does not actually have access to anything other than sending a verification to the submit function.  At most it may be able to collect where the widget was used, but I am fairly certain no form data is collected via the widget.

  • Profile Image

    Answered by ctphoto on January 15, 2015 at 09:48 AM

    I will check it out.

     

  • Profile Image

    Answered by Ben on January 15, 2015 at 11:19 AM

    Hi,

    Great. Do let us know how it goes, but I would like to point out that if a person comes to your jotform to fill it out, they could post a message by filling out the captcha, which might have been the cause why you had this issue yourself.

    Best Regards,
    Ben