What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Secure SSL Submissions

    Asked by tinkybell01 on January 14, 2015 at 02:18 PM

    Please help us understand the difference from the Secure SSL Submissions and a standard submission. We are a nonprofit organization and just started using this as a tool to help us which is working out great! Of course we would like to keep our costs low and utilize as much free access as possible.  Right now I'm showing we have 7 out of 10 Secure SSL Submissions left. How do we use standard submissions instead?

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    Submissions ssl submissions nonprofit tool
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    JotForm Support

    Answered by david on January 14, 2015 at 04:45 PM

    Hi,

    Here is our quick guide on SSL based submissions:

    https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    These are really only necessary when processing payments or sensitive data such as social security numbers.  If your form is embedded with a secure link:

    It will use SSL based submissions.  "Free" accounts are only able to receive 10 SSL/Payment based submissions per month compared non-ssl/payment, you will be able to receive 100.  Our "Premium" plan, which is on sale until tomorrow for $45, allows for up to 1000 of any type per month.

    I went ahead and reset your submissions to give you a chance to get things sorted.  Keep in mind we are only able to do this once per account.

    Let us know if you have any further questions and we will be happy to help.