Can User Choose Not To Have A Payment on Order Form?

  • SMDC
    Asked on January 15, 2015 at 10:22 AM

    I want to set up a form where most users will need to submit payment; however, there will be clients that we will want to complimentary register but still have them in our reports at the closing of the event.  Is there a way to do this in the same form?  I have not created a form yet so I cannot provide the URL. 

  • Charlie
    Replied on January 15, 2015 at 11:36 AM

    Hi,

    I'm not sure if this would, but you could try adding a "Free" product that will act like a complimentary one.

    You can do that by:

    1. Adding a Payment Method under the Payment Tools section.

    Can User Choose Not To Have A Payment on Order Form? Image 1 Screenshot 40

    2. Inside the Payment Wizard, you can select product, subscription or donation. In my case I'll add products.

    Can User Choose Not To Have A Payment on Order Form? Image 2 Screenshot 51

    3. I'll add one product that will have a value of $0, which means it's free.

    Can User Choose Not To Have A Payment on Order Form? Image 3 Screenshot 62

     

    You can check this demo form: http://www.jotform.com/form/50144644090953 

    I hope this helps or at least gives you an idea on how to proceed. Let us know if you need more assistance on this.

    Thank you.

  • SMDC
    Replied on January 15, 2015 at 11:53 AM

    I don't want the public to see this option. I want to enter the submission myself so that it will be in the report.  Is there a way to do that privately?

  • Charlie
    Replied on January 15, 2015 at 12:08 PM

    I'm not sure if that is possible in one form, especially if you'll be integrating a Payment Method. What I could recommend is that you create another form for those complimentary registration so that you can add them privately. You can have two forms, Form 1 would be with payment while Form 2 will be for complimentary. If you already created the main form you can then just clone it and remove the payment instead, no need to re-create the whole form. You can check this guide on how to clone the main form: http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account 

    I hope this helps.

    Thank you.

  • SMDC
    Replied on January 15, 2015 at 12:15 PM

    That does help and I see the value of that response.  However, does that mean I would need to enter those submissions manually into the excel spreadsheet in order to merge them?

     

    Thank you.

  • Charlie
    Replied on January 15, 2015 at 12:40 PM

    Unfortunately, I believe that is not possible. If you are integrating Google Spreadsheet to your form you'll create a NEW spreadsheet dedicated to that specific form.

    So, in that case, you'll have a separate spreadsheet for Form 1 and another for Form 2. But, you can use functions to merge them and have a main spreadsheet or master list. I'm not that familiar with all the functions of Google Spreadsheet but I believe the ImportRange would work. You can check more about it here: https://support.google.com/docs/answer/3093340?hl=en&rd=1 

    Thank you.

  • SMDC
    Replied on January 16, 2015 at 10:48 AM

    Thank you!  Your responses were helpful!

     

  • Charlie
    Replied on January 16, 2015 at 11:26 AM

    You're welcome.

    I'm glad I could be of a help. If you need any assistance again or have other concerns, please feel free to open up a new thread here in the forum.

    Thank you.