not receiving notification emails

Im not receiving notification emails to my email address. they dont even come through to jotform when i log in here. im not pc savvy so i dont know what the hell i am doing as a webdesigner did my website and now i am left with a useless website. Is there anybody that can help sort this out?

I see that this JotForm is associated with another account inkhair registered with your domain email address. I notice that this email address is in our bounce list and hence you were not able to receive any emails. I have removed it from the bounce list now and you should be receiving email notifications normally.

Thank you.

Thanks so much kiran. I did troy several times to see if i was in the bounce list and the respose was saying that i wasn't. Obviously i must have been doing something wrong. Thanks again.

I'm having similar problems, but

Well i followed jotforms info on how to check and it said that i wasn't. Your best bet is to go to contact us page and ask if someone could check for you.

I did a little digging and found the page.  And...as you predicted...it says I'm not blocked.  Thanks!

@inkhairclinic

I've submitted your JotForm to test and I was able to see that the email has been sent successfully. You should have received my test submission email.

@inkhairclinic/@db0318

You can check if the email is the bounce list from your account settings page.

http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

The email history of your account is available and can be viewed from your account by following the guide below : 

http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

If the issue still persists, please get back to us. We will be happy to look into this issue further.

Thank you!!

Thanks for you help, but I never got your email.  And yes, I checked my junk file. 

Hello db0318,

I'm moving our conversation to a new thread topic to be able to address your concerns in more detail.

Thanks.