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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, I am not receiving submissions from my contact page. How can this be corrected? Thanks

    Asked by deborahnadel on January 17, 2015 at 05:31 PM

    I need help with the notification alerts of my contact page.

    Page URL:

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    Answered by Shadae on January 17, 2015 at 09:19 PM

    Hi deborahnadel,

    I do apologize for the issue that you have been experiencing with receiving our email notifications/

    After checking your email address: Deborah@deborahnadel.com I am seeing that it is currently in our bounce list

    Deborah@deborahnadel.com is IN  the bounce list 

    Reason(s) : 

    No reason was returned. I have removed your email address from the bounce list, you should now be receiving your email notifications.

    Please feel free to contact us if you need further assistance.