What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    the site is down?

    Asked by zorik on January 18, 2015 at 04:02 PM



    i cannot open any of my forms, when I go to Jotform.com I see it is not loading as well.. 

    The support page loaded after amount of time..

    Do you have a problem with the site? 

    I'm paying user and I have a campaign now that sends people to the form!


    Please respond as soon as possible. 

  • Profile Image
    JotForm Support

    Answered by jonathan on January 18, 2015 at 05:28 PM


    There is no reported downtime on JotForm at this time.

    I check your account and it is Active.

    I test your forms 



    and they are available.

    Please check also if perhaps the issue is just browser cache related issue only.

    Let us know if the issue persist.