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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    My jotform got disabled, how do I fix this?

    Asked by jcs613 on January 19, 2015 at 08:05 AM

    I created a free drop box uploader jotform and put the code on a page on my website.

    http://www.ss-mfg.com/upload-documents.html

    The day I created the form and put it there, it worked fine.

    Now nothing loads on my site and when I paste the url in the html code (http://form.jotform.us/jsform/50133902824145)  into my browser i get an error message saying:

    Form over quota
    This form has exceeded its allocated quota.
     
    How do I fix this?
     
    (Update:)
    It looks like when I created a free account it started working again?
    I searched the error and am aware of the 100/month html and 10/month ssl submissions. I've only had 5 submissions total.
    How do I make sure my form does not use ssl?
    Page URL:
    http://www.ss-mfg.com/upload-documents.html

    JotForm stopped working message jsform form over quota
  • Profile Image

    Answered by Ben on January 19, 2015 at 09:58 AM

    Hi,

    to make sure that you are not using the secure submissions, just make sure that the secure checkbox is unchecked.

    Based on the URLs that you have given above, I can see that you are not using the secure embedding.

    Do note however that you have only 100MB of file space that you can use, so your limit of 300 MB would mean that if someone uploads such big file, your account would be immediately disabled right after the upload.

    To accept bigger files, I would always suggest getting a paid account that matches your needs.

    Do let us know if you have any further questions.

    Best Regards,
    Ben