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Submissions not showing up with WorldpayAsked by MGEL on January 19, 2015 at 04:22 PM
I have set up a payment pay with Worldpay, and when I test it, the transaction gets approved, but the form information does not get submitted back to me. Nor does the Worlpay transaction page get re-directed to my jotform Thank You page. How do I solve this?
Note that I have set-up the callback on the Worldpay site as required in the set-up.
Here is my url: http://form.jotformpro.com/form/50186360261954
Your notification is properly setup, and the email address is not in bounce list, have you checked your spam folder? If the email notifications are not there, then I would recommend you to white-list our domain names if the issue persists. (We use Amazon SES method for "email@example.com" sender.)
Regarding your second issue," Nor does the Worlpay transaction page get re-directed to my jotform Thank You page", I see you already opened a thread for it here: https://www.jotform.com/answers/495641?, there is no need to open multiple thread for the same issue.