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Submissions not showing up with WorldpayAsked by MGEL on January 19, 2015 at 04:22 PM
I have set up a payment pay with Worldpay, and when I test it, the transaction gets approved, but the form information does not get submitted back to me. Nor does the Worlpay transaction page get re-directed to my jotform Thank You page. How do I solve this?
Note that I have set-up the callback on the Worldpay site as required in the set-up.
Here is my url: http://form.jotformpro.com/form/50186360261954
Submissions worldpay JotForm site transaction
Your notification is properly setup, and the email address is not in bounce list, have you checked your spam folder? If the email notifications are not there, then I would recommend you to white-list our domain names if the issue persists. (We use Amazon SES method for "email@example.com" sender.)
Regarding your second issue," Nor does the Worlpay transaction page get re-directed to my jotform Thank You page", I see you already opened a thread for it here: https://www.jotform.com/answers/495641?, there is no need to open multiple thread for the same issue.