What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I created a secondary Chinese version from an English one, but it "disappeared" after a few hours of use.

    Asked by divadhslee on January 20, 2015 at 09:55 AM

    There was a button on the top right corner to select languages but now it is gone. Is there a limit to the number of respondents using the secondary page or have I missed out any terms on the usage?

    Thank you.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on January 20, 2015 at 11:42 AM


    The Language Selection button is visible when I view your form:

    Kindly check again and let us know if you still can't see it.



  • Profile Image

    Answered by Carina on January 20, 2015 at 02:28 PM

    We failed to receive your last answer. If you still need support please let us know by using this link to reply:


    Thank you

  • Profile Image

    Answered by David Lee  on January 20, 2015 at 03:07 PM


    thank you for your prompt response. 

    The bottom is there now. 

  • Profile Image

    Answered by Carina on January 20, 2015 at 04:03 PM

    Thank you for updating us. I'm glad that everything is working now.

    Let us know if we can assist you further.