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  • Profile Image

    How do I embed a scale rating in an email body?

    Asked by sonofwatt on January 21, 2015 at 10:11 PM

    I want to embed a scale rating into an email. 
    Then when people click the scale to enter their rating, a new tab in their browser is opened directing them to the full survey, with the first question (the scale rating) already having their response. 

    Is this possible?

     

    One sort of workaround I thought up is to have 5 different forms, each one tied to a different link in the email. That way when they click a link (lets say 4 out of 5 stars), it sends them to the 4 out of 5 stars form.

    But for that I need a way to give the scale rating a default rating so that it's already filled out. Is there a way to do that?

    scale rating email scale survey workaround different new tab
  • Profile Image
    JotForm Support

    Answered by Welvin on January 22, 2015 at 08:10 AM

    Hi,

    Please note that there's no way you can embed a form into an email message. Some softwares allow you to do that, but services like Gmail might strip that and there's no way for your customers/clients/users to see it.

    Now, with regards to the way how you want the form.

    How about a form like this: http://www.jotformpro.com/form/50205122383947 ? No redirection, all fields are added in the form and just show the full survey section based on a selected rating.

    The example form is using this method: http://www.jotform.com/help/297-Show-or-Hide-multiple-fields-at-once-using-form-collapse-tool.

    This is just a simple approach to accomplish the form. However, if you really want to use a separate form and redirect method then that is also possible, but I would say that is a bit complicated.

    As for the default rating, it's not possible. A workaround would be to predefine the user's rating using Textbox field and make it a Read Only field.

    Thanks

  • Profile Image

    Answered by sonofwatt on January 26, 2015 at 04:55 PM

    It can be done. I've seen survey's at the bottom of an email. 

    It's not a full form. Just some HTML, images and links. 

     

    The example you gave isn't what I'm looking for. I'll try to be more clear, sorry.

    With the image below as an example. If a user selects 9 on the scale, I want a new browser window to open showing a multi question survey. The first question on that survey should then already have 9 selected as the entry.

    Does that make sense?

     

  • Profile Image
    JotForm Support

    Answered by BDAVID on January 26, 2015 at 07:03 PM

    Our form builder or conditions does not have that custom feature, that would require:

    1) Downloading the full source code of the form

    2) Hiring a programmer to apply some JavaScript coding like this, in order to accomplish what you want to.