No longer receiving emails for each form submission

  • Profile Image
    Asked on January 22, 2015 at 09:51 AM

    I used to get emails with info for each form submission as they came in.  I am no longer receiving these but never adjusted the settings and don't know how to fix this.  Please advise.

  • Profile Image
    Answered on January 22, 2015 at 12:25 PM

    I checked and submissions are being sent:

    The sender email and the recipient are the same and maybe the email provider is taken this messages as spam. I cloned the form add a custom sender address and made a test submission.

    Can you please confirm me if you received it? Please check also the spam folder.

    Let us know if we can assist you further.