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MhaAsked on March 24, 2023 at 9:09 AM
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Mohamed_Translator Jotform SupportReplied on March 24, 2023 at 9:19 AM
Hi Mha,
Thanks for reaching out to Jotform Support. I confirm that Our Developer Team is aware of the problem and they are working on it right now. They were able to identify the root cause of the issue and need just a bit more time to come up with a solution. We'll let you know as soon as they get it fixed.
Thanks for your patience while we're looking into this.
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Mohamed_Translator Jotform SupportReplied on April 3, 2023 at 11:43 AM
Hi Mha,
Thanks for your patience. Our developer Team has released a new Submission Trigger at Zapier that will overcome the issues you faced. When you set up new zaps only the new version will be shown to you like below:
While updating an existing zap having the old version of the New Submission trigger, you will need to change the App on your zaps to the latest version of the Jotform app as shown below on Zapier:
Give it a try and let us know if you need any other help.