Jotform error message

  • kory otteson
    Asked on January 22, 2015 at 12:39 PM

    Using our jotform on lufkinlanes.com parties tab ( http://lufkinlanes.com/bowling.asp?Page=Birthday+Parties)

    is giving us an ' over quota ' error message. We are trying to find out what this is and how we may fix the problem. 

    Jotform Thread 501351 Screenshot
  • Jeanette JotForm Support
    Replied on January 22, 2015 at 3:36 PM

    The reason is that your account reached the payment limit (which is only 10 per month), I've reactivated it temporary, but you must upgrade the account. Please go to pricing list and choose any of the plans: https://support.jotform.com/pricing