What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a cutoff for internet browsers that support JotForm?

    Asked by outreachteam on January 22, 2015 at 12:55 PM

    I have a client who is having trouble accessing her personalized form. She says that the link does not let her into the site. I tried the link and it worked fine for me. I'm guessing this may be a browser problem-- what browsers support JotForm? 

    JotForm problem site and
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    JotForm Support

    Answered by Kiran on January 22, 2015 at 03:46 PM

    JotForm generally supports all major browsers. We usually recommend our users to use Google Chrome or Firefox. You may see a few issues with old versions of Internet Explorer but should be working fine with latest versions. Please check with your client if they are able to access the form using some other browser.

    Let us know if you need any further assistance. We will be happy to help.