What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am noticing now though that in a mobile browser the phone number is seperated into 2 columns, is there a fix for this? Thank you, eCD

    Asked by ecigdistributors1 on January 23, 2015 at 08:37 AM
    I am noticing now though that in a mobile browser the phone number is seperated into 2 columns, is there a fix for this? Thank you, eCD
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    JotForm Support

    Answered by BDAVID on January 23, 2015 at 10:58 AM

    In order to solve that, simply click on Preferences, then on General Settings, set the Responsive Form option to "Yes":

    Also click on the Designer feature:

    Then on DESIGN, click on FORM LAYOUT tab and click on Make this form responsive:

    That will solve the issue:

    Let us know if you need anything else, we will be glad to assist you.