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  • Profile Image

    Since Jan 12th I've not been receiving new submissions at my info@bettleslodge.com page

    Asked by BettlesLodge on January 23, 2015 at 03:25 PM

    Since January 12th of this year, I stopped receiving jotform new submissions in my info@bettleslodge.com email addy.

    What changed?

     

    Eric Fox

    Co-Owner/General Manager, Bettles Lodge

    Page URL:
    info@bettleslodge.com

    Submissions new submissions JotForm email
  • Profile Image
    JotForm Support

    Answered by david on January 23, 2015 at 05:10 PM

    Hi,

    I checked your forms notifications and it appears as though there is not sender address set for them:

    Though I am unsure what may have cause this, changing this field in both of your notifications to "noreply@jotform.com" should allow you to receive your notifications once again.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you are still unable to receive your notifications after making the changes and we will be happy to have another look.