PayPal Services vs Goods?

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    Asked on January 23, 2015 at 05:14 PM

    I have created a new Jot Form with PayPal payments, although PayPal is saying that the buyers payments are showing that they are for GOODS rather than for SERVICES.  I'm told that this does not allow them to be sent a receipt right away.  They are purchasing SERVICES as a Sponsor to a special event with 4 set levels for donations.  How can this be corrected?  As I really like the ability for the order form to show the total price?

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    Answered on January 23, 2015 at 05:21 PM

    I just found my answer on the forum. : ) 

    By turning the "Need Shipping Address" OFF!

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    Answered on January 23, 2015 at 07:14 PM


    Great! Glad to hear it.

    Should you have more questions, feel free to contact us again.