PayPal Services vs Goods?

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    BGGRAPHICS
    Asked on January 23, 2015 at 05:14 PM

    I have created a new Jot Form with PayPal payments, although PayPal is saying that the buyers payments are showing that they are for GOODS rather than for SERVICES.  I'm told that this does not allow them to be sent a receipt right away.  They are purchasing SERVICES as a Sponsor to a special event with 4 set levels for donations.  How can this be corrected?  As I really like the ability for the order form to show the total price?

  • Profile Image
    BGGRAPHICS
    Answered on January 23, 2015 at 05:21 PM

    I just found my answer on the forum. : ) 

    By turning the "Need Shipping Address" OFF!

  • Profile Image
    EltonCris
    Answered on January 23, 2015 at 07:14 PM

    Hi,

    Great! Glad to hear it.

    Should you have more questions, feel free to contact us again.

    Cheers!