What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and forms and everything appears to be working on my end. The folder names, form names and submission counts all show up. I am also unable to reproduce the issue of these disappearing.
I would recommend clearing your web browsers cache and cookies to see if that does anything. Also, if possible, try a different web browser all together.
If you are still having issues after trying that, let us know and we will be happy to have another look.