Reached 10 SSL limits

  • Profile Image
    barblanco
    Asked on January 26, 2015 at 11:39 AM

    Hi, 

     

    I have changed to not using SSL forms anymore and it's still saying its going to downgrade me?

     

    Can you stop this from happening as I have lot's left to use in my 100 free and need forms submitted please?!

     

    Thanks!!

     

    Dan.

  • Profile Image
    barblanco
    Answered on January 26, 2015 at 11:45 AM

    Will I stop receiving form even though I have stopped using a SSL link for submissions?

  • Profile Image
    Kiran
    Answered on January 26, 2015 at 01:31 PM

    Hello Dan,

    Please be noted that exceeding either of the limits including storage space of the account shall schedule the account to downgrade. I've reset your SSL counter for you since you have changed not to use SSL forms so that you'll be able to receive normal submissions now. Please be noted that the reset can be done only once in the account.

    Please let us know if we can be any further help. Thank you!