What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Reached 10 SSL limits

    Asked by barblanco on January 26, 2015 at 11:39 AM



    I have changed to not using SSL forms anymore and it's still saying its going to downgrade me?


    Can you stop this from happening as I have lot's left to use in my 100 free and need forms submitted please?!





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    Answered by barblanco on January 26, 2015 at 11:45 AM

    Will I stop receiving form even though I have stopped using a SSL link for submissions?

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    JotForm Support

    Answered by Kiran on January 26, 2015 at 01:31 PM

    Hello Dan,

    Please be noted that exceeding either of the limits including storage space of the account shall schedule the account to downgrade. I've reset your SSL counter for you since you have changed not to use SSL forms so that you'll be able to receive normal submissions now. Please be noted that the reset can be done only once in the account.

    Please let us know if we can be any further help. Thank you!